Mary Golden, PhD

Mary Golden, PhD

Principal Associate

Chartered Fellow CIPD, MA, PhD, FHEA

Mary is an experienced management consultant with the practitioner, academic and research skills to deliver high quality outcomes for organisations and individuals.

She is able to take a strategic overview of contemporary organisational development and HR issues and works with clients to deliver measurable improvement. Mary has worked in a range of organisations, firstly as an HR manager in local government and later in higher education as a Principal Lecturer and Director of a Public Sector Management Centre. Mary has also worked at the Audit Commission as a Best Value Inspector and Affiliate. Most recently Mary has been working, with private sector, local government, university and voluntary sector clients. Mary has recently started as a Lay Member on Fitness to Parctiuse Panles for the NMC (Nursing and Midwifery Council)

She is a Chartered Fellow of the Chartered Institute for Personnel and Development and holds an MA in Human Resource Management as well as a PHD in Management. Mary’s work as an independent consultant includes working with a variety of organisations on improving performance and with individuals and teams to enhance their skills to deliver improved organisation performance.

Mary is an experienced executive coach and has worked with senior people in different sectors. Feedback from Mary’s client has a common theme ‘Mary makes me think differently’ Mary also specialises in working with clients to identify their next career step and has a successful record in preparing clients towards successful interviews

Tuesday, 04 December 2012 08:26

Interview Feedback

In the current competitive job market applicants for jobs are plentiful and applying for a position is extremely time consuming in terms of adapting the CV and writing a bespoke supporting statement. However, feedback from some of my clients is that feedback after interview is often poor. It seems to me that if people have put a substantial effort into their application and prepared for an interview then the least a prospective employer can do is give quality feedback.

The public sector has traditionally been modest about its achievements and marketing and public relations often have a low priority - especially in the current economic climate when the sector is focused on how it can do more for less. I recently organised a conference for CLCL (Central London Community Healthcare Trust) and the theme was around quality improvement.
Tuesday, 20 November 2012 09:12

London Borough, Training Needs Analysis

The council commissioned us to assess the training needs of their top managers. This involved us in developing a skills template and interviewing the managers against this criterion. We then wrote a report and a training plan which were accepted by the council.

Monday, 12 November 2012 17:30

Green Housing Association

Mary Golden has been invited to join the board of Mount Green Housing Association 

Monday, 12 November 2012 17:28

Greater London Volunteering

Lizzie Saunders has been invited to join the board of Greater London Volunteering.

Tuesday, 16 October 2012 10:00

Experia deliver a Quality Conference

Dr Mary Golden, who is commissioned by the clinical education and practice team to deliver the quality improvement module for the Trust, worked with them to help facilitate the whole day event. Mary was assisted by a number of CLCH quality champions who have already graduated from the module as a result of completing their quality improvement projects.

To read the conference newsletter; either download the full PDF below from the attachment or read it online by clicking on the images.

A growing body of research shows a close association between human resource practices and the effective performance of an organisation. Most of this research has been undertaken in the private sector. Mary has looked at this issue in local government. She has worked with five London councils to investigate whether there are similarities and differences in the way that excellent councils implement their HR practices compared to councils that are judged to be performing less well.

The thesis explores distinctive features of public sector organisations and local government in particular, that affect the nature and implementation of human resource management. It also presents a critical evaluation of the shifting criteria used to judge the performance of local government bodies.

Wednesday, 16 May 2012 05:39

Northolt Library

Experia Solutions looks at the books at Northolt Library After winning the competitive tender to evaluate the success of National Lottery funding at Ealing’s Northolt Library we completed the report on time. Feedback from the library said that "Experia Solutions carried out an evaluation of our Community Library project at Northolt Library. Mary and the team were quick to understand the wider context for the project, and took this into account in their work. The final report has provided us with a useful tool to demonstrate the successes of the project so far, as well as giving us guidance on areas for further improvement".

Why are excellent organisations different? Read about Mary’s PhD thesis. Mary has always been interested in the relationship between HR and the performance of an organisation. She researched five London councils in depth to see how excellent councils implemented their HR practices compared with councils that were judged to be performing less well. Although the local government context is different from the private sector the similarities are striking. Mary suggests her main research finding, that high performing councils implement their human resource practices in a more strategic and systematic way, is relevant across all sectors. Her research provides new insights into the contemporary local government arena and her findings will be of interest to any organisation seeking improved performance with reduced resources.

Wednesday, 16 May 2012 05:37

Experia provides expert advice

  • Mary Golden is an expert on the PPMA (Public Sector People Managers Association) website, see her Expert guide on raising the profile of HR and answer questions on the members forum (Insert web link?)
  • Senior Associate Amerjit Walia was interviewed by the Association of Project Management (more needed here).
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