Mandy Underwood

Mandy Underwood

Mandy is a Director of Developing ‘U’. Her experience of training and development spans over 30 years, working with both the private and public sectors at strategic and operational levels.

Mandy has experience in all aspects of training and development including analysis, design, delivery, facilitation, evaluation, Vocational Qualification programmes and the Investors in People Award.

Mandy is a Fellow of the Institute of Personnel and Development, a Fellow of the Chartered Management Institute and holds a Level 7 CMI qualification in Strategic Leadership. She is a trained Assessor and Internal Verifier and holds a Diploma in Business Coaching and Diploma in Stress Management.

Mandy has been working in the field of accreditation for 10 years covering all aspects of programme design and accreditation. Mandy has been responsible Vocational Qualifications from Level 3 – Level 7 Strategic Leadership working with the Chartered Management Institute, the Institute of Leadership & Management and Edexcel. Her experience spans a range of clients including the NHS, Local Government, Private Sector Organisations and Charities.

From 2007 – 2009 Mandy was seconded to NHS Somerset as Associate Director of Training and Development. Her role involved overseeing training and development for both the Commissioning and Provider arms. During her time with the Trust she was involved in the commissioning of a range of training including mandatory, nursing, specialised and leadership training which had significant impact on the organisation. She also led major change within the Training & Development Department implementing new systems and procedures and establishing a customer focussed service.

From 1997 -2007 Mandy worked as an independent Training & Development consultant with multi-disciplinary teams across Acute and Community Trusts, Health Authorities and PCTs.

From 1993 – 1997 Mandy worked as a Training Manager in a major Acute Trust where her main responsibility was to establish the internal training function. During this time her work gained acclaim from the King’s Fund, won a TEC bursary through the Gateway Initiative and supported the Hospital in achieving Investors in People status in 1997.

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